Technical Support
Expert problem solvers who care about our customers and their organizations.
Our company offers support to your team via phone and email. Our support hours are between 8am and 6pm PST. If support is needed outside of our core business hours, please feel free to contact us or submit a support ticket to support@bluebeetletech.com.
Built-in Monitoring
Our company cares about solving your issue before it affects your organization. To ensure this, our team has built several tools to monitor and alert our team if any issues arise from your website or hosting environment.
Our system monitor your Domain for changes and scan your website periodically for vulnerabilities that may disrupt your organization’s work.
Schedule a time for our team to meet with yours
We are available to meet with your team and resolve any issues that arise from your website or hosting. Schedule a time to meet with our team over video and phone, or shoot an email or message to us via our Contact page.
99.9% Uptime SLA
Our server technicians quickly troubleshoot and resolve server issues as they arise, but before they become an issue to your organization. Each server alerts our teams within minutes of issues arising on your server such as heavy load, DDoS attacks, network connectivity, or code and server vulnerabilities.